Interactive tool
See whether telehealth benefits fit how you get care.
See whether telehealth benefits fit how you get care.
Telehealth is not one benefit. It is a set of rules that differ by who covers you and where you are. This check asks whether video visits suit you, and whether getting to appointments is hard.
Two layers decide what you get. Original Medicare covers some telehealth, and those rules have been changed several times by Congress. Medicare Advantage plans may add more, including services their own network sets up. Because the law and the plans both move, check the current rule rather than trusting memory.
Advantage plans sit in their own lane here. A plan may treat some telehealth as a standard benefit and some as an extra. Those choices are filed for each plan year. So a service covered now may be priced differently later.
Rules change, so verify
Telehealth coverage has shifted more than most parts of Medicare. Treat any article, this one included, as a starting point. Plan availability and benefits vary by plan and by area and can change. Confirm the current rule at medicare.gov or by calling 1-800-MEDICARE.
Set yourself up before the first visit. Test the camera and the sound a day early. Have your medicine bottles, any readings you track, and your questions in front of you. Write down what the doctor says, since there is no paper handout at the end.
If getting out is hard, say so plainly to a licensed agent. Bring your device, your internet situation, and the office you use most. Ask which plans in your area include telehealth, and whether your own doctors use it. Our Advantage overview explains added plan services, and the doctor and network check helps you list the doctors to confirm.
Ready when you are
45-minute consultations at no cost - in person, on the phone, or by video. No pressure, just honest answers.